At The Choice Mart, we aim to make the delivery process as convenient as possible for our customers.
Order Processing
After an order is placed, we may contact you to confirm the order and delivery details.
Orders are processed through our fulfillment arrangements, which may include the Markaz app and its delivery partners.
Delivery Time
Delivery times may vary depending on:
- Customer location
- Product availability
- Courier service
- Weather conditions
- Public holidays
- Other circumstances beyond our control
Estimated delivery times, where available, will be communicated to the customer.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address and phone number.
If an incorrect or incomplete address is provided, delivery may be delayed or the order may be returned.
Delivery Confirmation
Once the order has been delivered and delivery has been confirmed, our 24-hour return period begins.
Customers should inspect their order as soon as possible after receiving it.
Delayed or Failed Deliveries
While we work to ensure timely delivery, we cannot guarantee a specific delivery date because deliveries may be handled by third-party courier services.
If you experience a delivery issue, please contact us as soon as possible.